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If you are 60+ years old and live in one of the communities listed below, contact your local Council on Aging to see if you are eligible for the NEET program.
senior woman on phone

The NEET program works with the Councils on Aging (COA) to provide curb-to-curb, non-lift transportation services for the following 13 communities in the lower Merrimack Valley in Massachusetts.​

If your community is not listed here, call your local Council on Aging or see Other Transportation Programs for additional resources that may be helpful.

How NEET Transportation Works

Riders must be 60 years old and can self transport from their home into and out of vehicles


All riders must read the Rider Guidelines, complete a NEET Registration Form
and sign and return the Rider Waiver before a ride can be scheduled. 


Riders can also call their local Council on Aging for a copy of these forms. 


Transportation arrangements must be made through the local Council on Aging. 


When requesting assistance, you must provide complete destination details including address, phone number and length of appointment.


All riders must wear seat belts and volunteers are unable to drive riders from appointments that include sedation.


Transportation is not guaranteed and NEET reserves the right to refuse any rider who does not follow the current Rider Guidelines.

Amesbury Council on Aging

Phone: 978-388-8138

Contact person: Marilyn Simpson or Kaylyn MacDougall

Hours: M-F 8:00 a.m - 4:00 p.m.

Boxford Council on Aging

Phone: 978-887-3591

Contact person: Lisa Giugliano

Hours: M-Th 9:00 a.m - 4:00 p.m.

Georgetown Council on Aging

Phone: 978-352-5726

Contact person: Kirsten Klueber

Hours: M-Th 8:30 a.m - 4:00 p.m.

Groveland Council on Aging

Phone: 978-372-1101

Contact person: Nisha Burke

Hours: Monday 7:30 a.m. - 7:00 p.m., T-Th 7:30 a.m. - 4:00 p.m.,

Friday 9:00 - Noon

Haverhill Council on Aging

Phone: 978-374-2390 

Contact person: Betty Burnell x3911 or Maria Yagual x3912

Hours: M-F 8:00 a.m. - 4:00 p.m.

Merrimac Council on Aging

Phone: 978-346-9549  Ext. 3105

Contact person: Jon Behrens

Hours: M-Th 8:30 a.m. - 4:00 p.m., Friday 8:30 a.m. - 1:30 p.m.

Methuen Council on Aging

Phone: 978-983-8825

Contact person: Cheryl McQuillan or Sue Riccio

Hours: M-Th 8:00 a.m. - 4:00 p.m., Friday 8:00 a.m. - 12:30 p.m.

Newbury Council on Aging

Phone: 978-462-8114

Contact person: Kathy Zaremba

Hours: M-Th 9:00 a.m. - 3:00 p.m.

Newburyport Council on Aging

Phone: 978-462-0430

Contact person: Rosemary Coulombe

Hours: M-F 8:00 a.m. - 4:00 p.m.

North Andover Council on Aging

Phone: 978-688-9560

Contact person: Paula Lynch

Hours: M-W-Th 8:00 a.m. - 4:30 p.m., Tuesday 8:00 a.m.-6:00 p.m.

Friday 8:00 a.m. - 4:00 p.m.

Rowley Council on Aging

Phone: 978-948-7637

Contact person: Lisa Lozzi

Hours: M-Th 8:30 a.m. - 4:00 p.m., Friday 9:00 a.m. - noon

Salisbury Council on Aging

Phone: 978-462-2412

Contact person: Pauline Stanwood

Hours: M-Th 8:00 a.m. - 3:30 p.m., Friday 8:00 a.m. - 12:30 p.m.

West Newbury Council on Aging

Phone: 978-363-1104
Contact person: Christine Marshall, Director or Jen Vincent

Hours: M-Th 8:00 a.m. - 4:30 p.m., Fri. 8:00 a.m.-12:00 p.m.

North Andover
West Newbury
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